Riu Lupita Hotel Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

The family-friendly Riu Lupita All Inclusive provides 24-hour service within walking distance from Playa del Carmen's center. This 5-star property features 3 outdoor pools, a kids' club, tennis courts, and a spa, all surrounded by tropical gardens.

Garden View Accommodations

300 rooms at Riu Lupita offer garden or pool views, equipped with air conditioning, minibars with drink dispensers, satellite TV, and private balconies or terraces.

International Dining Options

The buffet restaurant serves international cuisine, while two specialty venues offer Mexican and Italian dishes. A beach restaurant specializes in steaks, complemented by two bars including a poolside option serving appetizers.

Sports and Entertainment

Recreational facilities include tennis courts, basketball, volleyball, and a fitness center. The RiuLand kids' club features a dedicated children's pool, while Pachá nightclub provides evening entertainment.

Beach and Transportation

Hotel Riu Lupita sits 37 miles from Cancún International Airport. A complimentary shuttle transports guests to the white sandy beach, with Xel-Ha Park and Cenote Calavera both within 0.5 miles.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

Bed options:

1 Double bed

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Playa del Carmen 1.4 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.2 mi

Cancun (CUN) 36.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

Parking lot

Baggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Parking
24-hour reception
No pets allowed
Elevator
Currency exchange
Gift/Newsstand
Multilingual staff

Sports & Fitness

Fitness center
Kayaking
Tennis court
Petanque
Fitness studio

Services

Room service
Housekeeping
Laundry

Dining

Continental breakfast
Restaurant
Bar/ Lounge area
Lunch
Dinner
Buffet breakfast

Children

Babysitting/Child services
Children's pool
Playground
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Garden area
Spa & wellness center
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar

Bathroom

Hair dryer

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.6 mi

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.9 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2100 ft

Zona Arqueologica Playa del Carmen

5100 ft

Beach

Playacar Beach

2.1 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

3400 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.3 mi

Calle Carretera Federal 109

Cenote Carwash

1.3 mi

Mall

Starbucks

2300 ft

Mall

City Club

2400 ft

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3200 ft

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.2 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.3 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.3 mi

Museums

3D Museum of Wonders

1.5 mi

Playacar

Ruinas Mayas

4100 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1.4 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

1.4 mi

Playacar

Xaman Ha Ruins

5100 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1.5 mi

Museums

Museo Frida Kahlo Playa Del Carmen

1.6 mi

Mall

Paseo del Carmen Shopping Mall

1.2 mi

Amusement Park

Skydive Playa

1.1 mi

Parks

Parque La Ceiba

1.6 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

1.8 mi

Mall

Playacar Center Shopping Mall

2.1 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

1.9 mi

Nearby

Carretera 109

Cenote Calavera

3000 ft

Parks

Xel-Ha Park

1800 ft

Restaurants

La Vaqueria

1200 ft

Paseo Xaman-Ha

Buenerrimo

1200 ft

Ave. Paseo Tulum Local 17

Les Crepes de Paris

2.0 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Kokoro sushi

1900 ft

Playacar Fase 2

La Bartina

3300 ft

Avenida Balamkanche Plaza Xaman Ha Local 16

Bendito Pecado

3700 ft

Paseo Xaman Ha Playacar Fase II

Lucky Wings

4200 ft

Avenida Balamcanche

Dona Aurelia sabores Mexicanos

3000 ft

Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2

El Bistro

3000 ft

Paseo Xaman-Ha Plaza Pakal

Mamma Mia

3000 ft

Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal

Reviews and Ratings

Feedback from previous guests about their experience.

74%

enjoyed the hotel and would happily return

7.4/10

Very good

Rooms

8.2

Location

8.2

Service

8.8

Dining

7.6

Frederick

United States of America, March 2025

5.6/10

My stay at Riu Lupita was enjoyable overall. The room was great with a lovely forest view, and the buffet offered a good selection of food. However, I was disappointed with the limited drink options at the bar and the smoking policy not being enforced properly, especially during the entertainment shows.

Rooms

8.0

I stayed in room 2330, a corner room on the top floor of Building 23. It had two comfortable queen beds and a nice view of the trees. The room was clean and well-equipped, but the safe needed frequent battery replacements.

Service

8.0

The staff were generally friendly and attentive. Housekeeping kept our room tidy, but I was surprised when we found our door unlocked one day. The front desk was quick to help with any issues.

Location

8.0

Riu Lupita is a bit inland, but the shuttle to the beach club made it easy to access. The grounds had a jungle-like feel, and I loved seeing the local wildlife like iguanas and coatis.

Dining

7.0

The buffet was varied and consistently satisfying. I appreciated the themed nights, but one incident left me a bit uneasy about food safety at the grill. I didn't try the a la carte restaurants since I enjoyed the buffet more.

Facilities

8.0

The resort had a range of facilities, though I didn't use the pools. The beach club was nice, albeit a bit of a walk, and the shuttle service was efficient. Wi-Fi worked well in common areas, which was helpful.

Thomas

United States of America, February 2025

5.0/10

My week at Riu Lupita was good overall, despite some minor shortcomings. The buffet offered a great variety of food, though one incident left me feeling uneasy about hygiene. The staff’s friendliness and the cleanliness of the resort stood out. While the beach club was lovely, the experience was affected by the seaweed issue that is characteristic of Caribbean beaches. Overall, it met my expectations, and I left with wonderful memories! 🌴😄

Rooms

8.0

My room was spacious and well-equipped with a mini fridge and firm beds. The only downside was the digital safe needing frequent battery replacements.

Service

10.0

Service was really good, with friendly and attentive staff throughout my stay. Housekeeping kept my room tidy and fresh daily.

Location

8.0

The location is convenient, being a shuttle ride away from the beach and 5th Avenue, though the beach itself had seaweed issues.

Dining

7.0

The buffet was varied and tasty, with options for everyone, although I had a concerning experience with hygiene one night.

Facilities

8.0

The facilities were good; three pools available, but I enjoyed the beach club pool the most during my stay.

Charlie

United States of America, December 2024

7.0/10

I had a great stay at Riu Lupita, enjoying the lovely service and pleasant atmosphere. The hotel offers good food options and a nice variety of drinks at the bar. However, the seaweed situation affected my beach experience, and I found the pool facilities a bit on the small side. Overall, it was a nice vacation.

Rooms

8.0

My room was bright and airy, though I found it a bit basic. While not a 5-star experience, it was clean and well-maintained.

Service

10.0

The staff was extremely friendly and attentive, always eager to help. I felt well taken care of throughout my stay.

Location

9.0

The hotel is conveniently located near 5th Avenue, making it easy to shop and explore. The shuttle service to the beach was quite handy too.

Dining

8.0

I enjoyed the food, especially at the main restaurant, although the vegetarian options could be improved a bit. Dining al fresco was pleasant, despite the occasional divebombing seagull!

Facilities

7.0

While the hotel has a nice layout, the pool area felt a bit limited. It would be helpful to have more options for shade, especially around the pool.

Jack

United States of America, December 2024

7.0/10

I had a lovely holiday at Riu Lupita. The staff were friendly, and I appreciated the early check-in option. The food was good, but I found the Mexican restaurant a bit lacking in authenticity. The convenience of the beach shuttle service made it easy to enjoy the beautiful beach, but some aspects, like housekeeping, could use improvement.

Rooms

7.0

My room was spacious with a well-stocked minibar. I appreciated the alcohol dispenser, though I didn't use it much. The terrace overlooking the trees was a nice touch, but I did face an issue with the safe's battery needing frequent replacements.

Service

6.0

The staff were mostly friendly, especially at the dive center where I enjoyed great service. However, there were a few hiccups with housekeeping, like not restocking water consistently. Overall, the service was good but had some inconsistencies.

Location

8.0

Riu Lupita's location is convenient, with easy access to the beach via a regular shuttle. It's a 20-minute walk to 5th Avenue, which I enjoyed. Although the resort isn’t beachfront, the private beach club makes up for it.

Dining

7.0

The buffet had a good variety and offered different themes each night. I found the Mexican restaurant's food less authentic than expected, leaning more toward standard offerings. However, the buffet kept me satisfied during my stay.

Facilities

7.0

The facilities were decent, with clean common areas and a nice pool at the beach club. I didn’t really utilize the resort pools, but they looked inviting. The Wi-Fi was good in common areas, which made it easy to stay connected.

Pete

United States of America, October 2024

5.4/10

Overall, I had a fantastic stay at Riu Lupita. The staff were incredibly friendly and attentive, making me feel right at home. Although I found the Coatis a bit of a hassle when it came to enjoying my drinks, the beauty of the hotel and the quality of the food more than made up for it. The convenient shuttle service to the beach was a huge plus too.

Rooms

10.0

My room was spacious, clean, and came with a lovely balcony overlooking the serene forest. It was a real treat to have a mini fridge stocked with complimentary drinks and optics with alcohol.

Service

10.0

Every staff member I encountered was welcoming and genuinely kind, from reception to the dining areas. They really made my experience special.

Location

8.0

While the hotel isn't directly on the beach, the shuttle service was reliable and quick, making it easy to explore the local area and get to the sand in no time.

Dining

9.0

The dining options were diverse and delicious, with both buffet and a la carte available. Everything I tried was fresh and flavorful, and there was always something different to look forward to at mealtime.

Facilities

8.0

The hotel's facilities were well-kept, and I enjoyed the various entertainment options available, including pool party events. The main pool was lively, with plenty of activities to join.